Sub-Zero Repair in Old Town, Tacoma

What we see here

1. 01 In a house older than the ice maker inside it, the refrigerator's water line is a later addition, and its shut-off may be somewhere nobody thinks to look.
2. 02 Tacoma Water says its chlorine taste and smell run stronger in late spring and summer, when chlorine meets plant material from the Green River, and ease after September; ice frozen from that water can carry the same note.
3. 03 Because the utility describes its supply as softer than hard water, mineral scale comes low on the list of suspects when an Old Town ice maker slows down.

On your side of the Shut-Off Line

1. 01 Taste a glass from the kitchen tap; if it carries the same chlorine note as the ice, the supply is the cause and not the freezer.
2. 02 In a house older than the refrigerator, hunt down the water line's shut-off before you need it, because it may be nowhere near the kitchen.
3. 03 On this soft supply, put scale last: say what changed and when, and the route the water takes is where we start.

Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.

Booking

Old Town sits on the hill above the bay. When you book, say where the shut-off turned out to be and whether there is parking at the door.

The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.

What the visit covers is on the Sub-Zero ice maker repair page. On this water, read Is Tacoma Water Hard Enough to Scale an Ice Maker first.