Sub‑Zero Repair Tacoma (206) 472-1140
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About

One brand.
Done right.

We are an independent workshop that fixes built-in Sub-Zero refrigeration in Tacoma. Not a dispatch board sending whoever is free — the same small crew runs every call.

Flashlight and meter probe at the open machine compartment of an undercounter wine cooler

What we take on

Sealed-system diagnostics under gauges, evaporator and defrost faults, control boards, hinge and gasket work, ice production problems and dual-zone wine storage. Built-in Classic and 600 series, 700 and Designer columns, PRO 48, undercounter units and wine cabinets.

What we turn down

We do not service a dozen other brands, because a technician who sees the same four systems every day gets to the fault faster than one who sees forty. We do not quote a repair over the phone without seeing the unit — a guess that turns into a different number on the day is how people end up feeling cheated. And we do not open anything up before you have agreed a price.

How the money works

A flat $89 service call covers the visit and the full assessment, and it is credited in full against the total if you approve the repair. Parts are quoted at the model-specific part, not a universal substitute that fails again in eight months.

Crews are on the road 8:00 am – 8:00 pm, seven days, and the phone is answered 24/7 — so a fault that starts at midnight can be logged at midnight even though the van arrives in the morning.

The visit

Three steps, no theatre

  1. Empty wine cooler interior with contoured bottle shelves behind an open glass door 01

    Model number first

    Read us the plate inside the fresh-food door and describe what the unit is actually doing. Half the diagnosis happens on that call.

  2. Meter probe at the control strip of a stocked dual-zone wine cooler with its glass door held open 02

    Gauges, not guesses

    Temperatures logged at both evaporators, sealed system read under gauges, defrost and control circuits tested. You get the cause and the reading it came from.

  3. New door gasket being pressed into an undercounter unit's door, the old gasket and tools on a blanket 03

    Priced, then fixed

    A firm number for parts and labour before anything comes apart. We run the unit back down to spec and show you the numbers before we leave.

Hands seating a new gasket into the channel of a stainless appliance door, old gasket coiled on the mat

Tacoma, WA · On site 8:00 am – 8:00 pm, seven days

Tell us what
it is doing

Model number and the symptom is enough to start. Most faults get named on the phone; the visit confirms it under gauges and the price is agreed before a single screw comes out. The line is answered 24/7.