Coverage · East: the valley and the plateau
Sub-Zero Repair in Bonney Lake
City of Bonney Lake · springs and wells
Bonney Lake’s water system spreads across the plateau from Rhodes Lake Road north to the King County line, and it runs on groundwater: Grainger Springs, Victor Falls Springs, the Tacoma Point well field and the Ball Park well.
An agreement with Tacoma’s public utility can add more water if the city needs it.
What we see here
- The city's report describes its pressure-reducing valves as holding the supply at a safe, steady pressure. Sub-Zero asks for 20–100 or 35–120 psi at the unit, depending on the model.
- The city says milky tap water, from air or nitrogen in the supply, is most likely from July through September; left in a glass for a minute it clears from the bottom up and is not a hazard.
- Sub-Zero gives owners no meter or procedure for testing pressure at the unit. If the cubes point to low pressure, a plumber takes the reading.
On your side of the Shut-Off Line
- Pour a glass of cold water and let it stand a minute; cloudiness clearing from the bottom up is air in the supply, not a fault.
- Note whether the milky look started in the July-to-September window the city flags, and say which month when you call.
- If the cubes point at low pressure, ask a plumber for a reading at the unit; the city's valves hold the supply, not the house.
Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.
Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140
Booking
Bonney Lake is up the hill from Sumner, with State Route 410 running through it. When you book, say whether the house is on the city's water or another system.
The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.
What the visit covers is on the Sub-Zero ice maker repair page. On this water, read What Water Pressure Does a Sub-Zero Ice Maker Need first.
Same water source, next door
Reviews
Said after the visit
5.0/ 51,154 reviews
Vacuum door kept popping back open a second after closing. The gasket had a split along the hinge side you could only see with a torch. New gasket, and it seals properly now.
Wyatt L.Northeast TacomaApr 2026
Unit was loud enough to hear from the bedroom at night. Compressor mounts had perished and the fan shroud was rubbing. He replaced both and it is quiet enough to forget about.
Harlan T.Proctor DistrictMay 2026
Compressor ran non-stop and the cabinet sides were hot to the touch. The condenser pack was choked with dust from a remodel. Cleaned it, tested it, and the unit has cycled normally ever since.
Renata V.Proctor DistrictJan 2026