Sub-Zero Repair Tacoma (206) 472-1140
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Coverage · West: Chambers Bay to Gravelly Lake

Sub-Zero Repair in Fircrest

City of Fircrest · five groundwater wells

Fircrest sits between Tacoma and University Place, and it keeps its own water system: five groundwater wells and three reservoir tanks, drawing on two aquifers the city names as the Vashon Advance Outwash and the Colvos Sand.

A Fircrest kitchen can be a few streets from a Tacoma one and still run on different water. The city’s 2026 water quality report lists no water hardness figure, so minerals stay an open question here rather than a settled one.

Door gasket peeled away at the top corner of an open built-in refrigerator door, glass shelves inside the cabinet

What we see here

  1. Water moving through the ground dissolves minerals on the way, as the city's own report puts it, so on Fircrest water we ask about white crust on taps before ruling scale out.
  2. The city chlorinates all the water it supplies, so a faint chlorine note in fresh cubes arrives with the supply rather than from a fault in the ice maker.
  3. Fircrest water reaches the house through city water mains fed by its wells and reservoir tanks, not a pump of your own, so there is no pressure-tank gauge to read here.

On your side of the Shut-Off Line

  1. Look for white crust on the taps and the kettle and say what you see, because the city's report gives no hardness figure.
  2. A faint chlorine note in fresh cubes arrives with the city's supply; taste the tap alongside before the freezer gets the blame.
  3. There is no household pressure tank on Fircrest water, so a pressure question goes to a plumber rather than to a gauge in the garage.

Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.


Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140

Booking

When you book, say the house is on Fircrest city water and whether a softener or whole-house filter sits on the line.

The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.

What the visit covers is on the Sub-Zero ice maker repair page. On this water, read Why Is My Ice Cloudy first.

Reviews

Said after the visit

4.9/ 5919 reviews

  • Cubes were fusing into one lump and jamming the ejector arm. He found the mold heater cycling badly and the bin thermostat out of spec. Both changed, and the ice is loose again.

    Terrence O.Proctor DistrictFeb 2026

  • Water was pooling under the crisper drawers and freezing into a sheet. Blocked drain, iced solid. Took two visits because the first part was wrong, but he came back and sorted it.

    Everett S.Stadium DistrictJul 2025

  • Two shops told us the module was dead. This one changed a clogged filter, tested the inlet valve and told us to wait a day. Full bin by morning.

    Colleen & Ray T.North TacomaJun 2025